Who we are
We are MG Motors UK Limited (referred to in this document as We, Us, Our and MG)
Our office address is:
MG Motor UK Ltd
Main Gate,
Lowhill Lane,
Longbridge,
Birmingham
B31 2BQ
United Kingdom
We are registered with the ICO under Registration number Z9812928
Introduction
This privacy notice sets out how MG Motor UK Limited and its associated group companies use the personal information collected through this website (https://mgtrip.co.uk), via contact to our support teams by any channel.
Throughout this document, where we refer to Data Protection Legislation, we mean the Data Protection Act 2018 (DPA2018), United Kingdom General Data Protection Regulation (UK GDPR), the Privacy and Electronic Communications (EC Directive) Regulations 2003 and any legislation implemented in connection with the aforementioned legislation. When you are based in the EU, it also includes the EU General Data Protection Regulation (EU GDPR). This includes any replacement legislation coming into effect from time to time.
We are committed to meeting the requirements of the Data Protection Legislation and we have developed this privacy notice to ensure that you are aware of;
– the personal data we collect about you,
– what we do with your information,
– what we do to keep your information secure, and
– the rights and choices you have over your personal information.
We will only use your information as set out in this Privacy Policy. If we need to use your personal information for any other purpose, we will take steps to tell you and we will update this Privacy Policy.
The personal data we collect
We only collect personal information that we genuinely need and in accordance with the Data Protection Legislation.
The type of personal information that we will collect directly from you when you interact with our online services will include your
- Name
- Email Address
- Company and/or Dealer Name and Country
We collect limited technical information about your visit to our site, this helps us to better understand how our users interact with, this website.
Lawful basis for processing your personal data
We will only ever process your personal data if we have a lawful basis to do so. The lawful bases we rely on are;
– Legitimate Interests – This is where we rely on our interests as a reason for processing, generally this is to provide you with the best service in the most secure and appropriate way.
Your Rights
You have a number of Rights under the Data Protection Legislation. If you would like to exercise any of these rights you can contact us using the contact details in the “Contact Us” Section.
You rights under the Legislation are –
The right to be informed about our collection and use of personal data
You have the right to be informed about the collection and use of your personal data. This Privacy notice gives you this information.
Right to access your personal information
You have the right to access the personal information that we hold about. This is sometimes termed ‘Subject Access Request’. If we agree that we are obliged to provide personal information to you (or someone else on your behalf), we will provide it to you or them free of charge and aim to do so within 1 month from the point that we are able to confirm your identity. We will ask for proof of identity and sufficient information about your interactions with us that we can locate your personal information.
Right to correction your personal information
If any of the personal information we hold about you is inaccurate, incomplete or out of date, you can ask us to correct it.
Right to restrict processing
You have the right to ask us to restrict the processing of your personal data. For example, this may be because you have issues with the accuracy of the data we hold or the way we have processed your data. The right is not absolute and only applies in certain circumstances.
Right to erasure
You have the right to have personal data erased. This is also known as the ‘right to be forgotten’. The right is not absolute and only applies in certain circumstances.
For more information about your privacy rights
The Information Commissioner’s Office (ICO) regulates data protection and privacy matters in the UK. They make a lot of information accessible to consumers on their website and they ensure that the registered details of all data controllers such as ourselves are available publicly. You can access them here https://ico.org.uk/for-the-public.
How we use your personal data
We will use your personal information to;
Manage our website content
The content of our website is managed using the country information from your personal data.
Manage and improve our business and our interactions with you
We process your login data to ensure that our records are correct and up-to-date.
Manage and improve our business and our interactions with you
We will use certain personal and technical information to:-
– analyze and understand our target reader
– secure our network
– investigate and respond to service or security issues
– to administer our website
How long we retain your personal data
We retain a record of your personal information in order to provide you with a high quality and consistent service and to evidence the actions we have taken on your behalf.
In line with the Data Protection Legislation we only keep your personal information for the length of time we need it to
– Deliver our services to you
– Meet our Business needs
– Meet our legal obligations
Who we may share your personal data with
We may share your personal information with;
– Our associated group companies and country distributors to manage the user access to the website
How we protect your personal data
Data security is of great importance to Us and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure any information that we Control
At a high level we have put the below measure in place:
– Limiting access to our buildings to those that we have determined are entitled to be there;
– Implementing access controls to our information technology;
– All our employees and agents who have access to or are involved in the processing of personal information are contractually obliged to protect the confidentiality of personal information;
How we Use Cookies
Cookies are files that your website stores in visitors’ browsers, which contain information about them.
This website uses session cookies that store your login credentials so you do not have to re-enter them each time you visit the website. These session cookies will automatically expire after 48 hours or when until you log out of the website. If you click the “Remember Me” checkbox, these session cookies will be saved for 14 days or until you log out of the website.
We also use cookies to monitor when you last login into the website to maintain the security and access of our website.
Changes to this Policy
We may change this Privacy Policy from time to time (for example, if the law changes). If the changes are material we will take steps to inform you.
How to contact us
If you would like to
– exercise one of your rights as set out above,
– have a question or a complaint about this policy, or
– have a question or complaint about the way your personal information is processed
You can contact us by emailing mgtrip@mg.co.uk.